Clients have differing needs and wants from their accountant.
Whether you are a tradesman, retailer, wholesaler, professional services, or just starting a business the needs vary. But the one thing everyone wants is exceptional service.
At Elevated Accounting exceptional service is not just a catch cry, it is how we approach every situation.
So just what can you expect as a part of our exceptional service:
- Accountants that you can talk to – we don’t talk over clients heads, we take the time to make sure our clients understand what we are saying.
We also listen to our clients and discuss their needs rather than giving a lecture.
- Easy access to accountants – our clients all have their accountants mobile phone numbers and e-mails. If the accountant is in a meeting and misses a call they will return the call as soon as they are free.
- Service where it suits you – some clients like to meet at our offices, some prefer on site service – we fit in with our clients, just tell us what you need
- Quick access to critical documents and data – due to our investments in advanced technology we are able to offer clients almost instant access to their valuable information when they need it – be it for a bank loan or any other purpose
- Accountants who are proactive – we contact our clients to offer advice, give relevant updates, or to make sure they are not late with any lodgements – it is not the clients job to chase us up
- Exceptional service involves going beyond the basics – we also offer business development programs, Financial Planning, Finance, Bookkeeping, Insurances, Property accounting and access to legal advisers
If you are ready to experience exceptional service from your accountant – contact us to see how it can transform your business.